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Terms of Service

These are the rules of engagement for our digital sanctuary. Please read them carefully to ensure a clear and respectful experience for everyone.

Last Updated: June 30, 2025

Summary of Key Points

  • Our services, including the AI-generated reports, are for informational, self-exploration, and entertainment purposes only. They are not a substitute for professional advice.
  • The reports and content we create are our intellectual property. You may use them for personal, non-commercial use only.
  • Due to the personalized and digital nature of our reports, all sales are final.
  • By using our site and services, you agree to these terms.

Welcome to Serene Pillars. These Terms of Service ("Terms") govern your use of our website (the "Site") and the services, including the purchase of personalized reports ("Services"), offered by Serene Pillars ("we", "us", or "our"). By accessing or using our Services, you agree to be bound by these Terms.

1. Description of Services & Important Disclaimer

Serene Pillars provides AI-generated analysis based on the principles of BaZi (Chinese Astrology). These services are intended strictly for entertainment, spiritual, and self-exploration purposes.

The information provided through our Services does not constitute, and should not be used as a substitute for, professional financial, legal, medical, or psychological advice. You should always consult with a qualified professional for any life decisions. Your reliance on any information provided by our Services is solely at your own risk.

2. Purchases and Payments

Our Site, powered by Shopify, allows you to purchase our digital products. By making a purchase, you agree to provide current, complete, and accurate purchase and account information.

  • Digital Products: Our main product is a personalized digital report, delivered to your email as a PDF and displayed on our site immediately after purchase.
  • Refund Policy: Due to the immediate, personalized, and digital nature of our reports, all sales are final and non-refundable. Once a report has been generated and delivered, we cannot offer a refund.

3. Intellectual Property Rights

All content on this Site and within the reports, including text, graphics, logos, icons, and the arrangement thereof, is the exclusive property of Serene Pillars and is protected by intellectual property laws. You are granted a limited license to access and use the content for personal, non-commercial use only. You may not modify, copy, distribute, resell, or create derivative works from our content without our express written consent.

4. Limitation of Liability

To the fullest extent permitted by law, Serene Pillars shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the Services; (b) any conduct or content of any third party on the Services; or (c) unauthorized access, use, or alteration of your transmissions or content. Our liability is limited to the amount you paid for the product or service.

5. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which our company is established, without regard to its conflict of law provisions.

6. Changes to These Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms.

7. Contact Us

If you have any questions about these Terms, please contact us at hello@serenepillars.com.